Don't take desktop support for granted. Even a minute of downtime could cost your customers thousands of pounds.
Companies of all sizes increasingly need a cost-effective and worry-free desktop support solution to remain competitive in today's market. Arrow Fusion Professional Services now offers instant access to expert support staff and timely solutions with our 24x7 Desktop Support Services.
One phone call
A quick call, email, web request and chat provides assistance on all the major desktop operating systems, as well as traditional and virtual desktop environments.
Desktop productivity drives business productivity. With so much riding on desktop availability, it's good to know that fast, personalised assistance is just minutes away.
Features and Benefits
- Seamless, remote troubleshooting, configuration and maintenance for all major desktop operating systems, including traditional and virtual environments.
- Support requests received via phone, email, web and chat.
- No voicemail or automated menu systems - we always answer the phone.
- Available on a yearly contract, billed monthly.
- Support available 24x7 in the United Kingdom.
- Staffed by qualified, certified engineers.
- IT Infrastructure Library (ITIL)-based service delivery model.
The Options
Standard Desktop Support: includes all major operating systems, standard applications and related services, such as network and printer configuration, mobile device synchronisation, virus removal and general administrative tasks.
Enhanced Desktop Support: includes standard services plus system cleanup and optimisation, patch management, antivirus and spyware scanning, asset and inventory reporting and portal access.
Whether you are focusing on growing your business, entering new markets, building your pipeline, or closing more opportunities, Arrow Fusion Desktop Support provides an option to meet your needs.
Why choose Arrow Fusion Desktop Support?
- Arrow Fusion will never compete against our VARs for their client's business.
- “No strings attached” - the VAR has the flexibility to decide when and how to combine additional products, solutions, or services.
- Streamlined yet flexible engagement model accelerates the sales cycle while preserving your client relationships.
- One-stop-shopping - our engineers and consultants are experts in multiple products and technologies and can leverage our extensive line card for solution recommendations.
Contact details
Find out more about Arrow Fusion – Complete Desktop Support with one phone call.
Tel: 0870 2517010. Email: consultancybooking@arrowecs.co.uk,
Web: www.arrowecs.co.uk/services/fusion-desktop-support
|
New Fusion Desktop Support from Arrow ECS!
|