Security Support ServicesHelping our partners generate extra margin and extend their technical abilities |
 | Arrow ECS' Customer Support Centre (CSC) provides premium post-sales technical support with the flexibility of tailored packages to meet your customer’s business requirements. |
At Arrow ECS, customer satisfaction is paramount. We are committed to reliable, flexible and expert customer support that ensures our implemented solutions continue to exceed expectations. Arrow ECS' Customer Support Centre is staffed with skilled technicians, readily available to resolve any technical difficulties, providing peace of mind to over one thousand customers in the UK.. Below are the two levels of support the Arrow ECS CSC can offer: - Dedicated 24x7x365 Vendor Support Offerings: Currently for ActivIdentity, Blue Coat, Blue Socket and Check Point.
- One Call Support: Which covers multiple products and platforms.
- Also available is our Per Incident Support whereby Incidents can be purchased on an ad hoc basis or in Bundles (5 or 10 per annum).
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| For information or pricing on any of these services, please contact our Security Sales Team on 0118 913 0650 or email svquotes@arrowecs.co.uk |
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