Arrow Dell EMC Tech Refresh Programme

Programme Overview and Lifecycle


Arrow Capital Finance - empowerment to help win new business:

Increasingly, cash conscious customers want to avoid the burden of heavy capital expenditure and expect more flexible ways to get the technology they need, to run their business. Funding IT as an operational expense is going mainstream, especially as cloud services drive new payment models and consumption-based tariffs.

Arrow offers simple, but flexible funding solutions for partners to build into their day-to-day business. Arrow Capital Finance empowers you to use finance to win new business and keep your customers’ happy.

We understand it takes time to build your confidence in what can feel like a daunting new area. However, we provide comprehensive training, regular leasing clinics and specific Leasing Dealer Days to enable you to sell finance more confidently. Whilst our aim is to make you as self-sufficient as possible, we are always on-hand to support and represent you.


New Business Incentive – channel incentive:

Work with Arrow and Dell EMC to develop new business and receive a significant percentage back on the acquisition price, for more information please speak to your Arrow Business Manager or email us


Dell EMC Account Managers – facilitating the right engagement:

Leverage Arrow’s long standing association with the Dell EMC channel and end user representatives, to further your engagement and relationship with the vendor. We can facilitate these connections making sure you are fostering the right relationships to make a commercial difference to your business.


3 Year Satisfaction – Future-Proof Dell EMC’s Storage Loyalty Programme:

The Dell EMC Future-Proof Storage Loyalty Programme for midrange storage gives you the ability to offer your customers additional peace of mind with guaranteed satisfaction and investment protection for future technology changes.

The programme is at no additional cost, with the purchase of a support agreement.


Benefits to your customers’ include:

• 3 Year Satisfaction Guarantee

4:1 All-Flash Storage Efficiency Guarantee

Never-Worry Data Migrations

Hardware Investment Protection

All Inclusive Software

Built-in Virtustream Storage Cloud


Seamless Data Migration - guiding our customers towards the infinite future:

By utilising Arrow and Dell EMC migration services, will allow you customers to get their old platform off the floor quicker and get to lower TCO on their next platform faster all adding up to big savings across the board.

Using a wide range of industry standard Tools, we will take the arduous and time consuming tasks away from the task in hand.


Disposal Services - IT Asset Disposition (ITAD):

Achieve compliance, mitigate risk, reduce waste, recover value from your retired asset all without disruption to your business. In 2017 Arrow have…

Processed more than 6 million devices

Kept nearly 50,000 tons of electronics out of landfill

Found a new life for more than 2.95 million devices

Returned more than 13 million pounds of materials to the manufacturing stream  


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Qualify – review of historical data

Share – the sharing of this data with you the customer

Establish – understand if the opportunity is viable

Investment Protection – utilise Arrow S-Tech, Business Development Manager activity to build a case for cost saving

Arrow Capital Solutions – work with you to ensure the opportunity is cost effective for you as the customer

New Business Incentive – introduce new incentives into the opportunity, to increase your bottom line

Dell EMC Account Manager Engagement – facilitation of introductions to drive a partnership

Proposal Tool – complete information to generate a proposal to share with your customers’

Customer Engagement – introduce proposal to your customer’ and ensure an offering is appealing

3 Year Satisfaction – utilise the 3 year satisfaction guarantee for the customer in their new deployment

Seamless Data Migration – provide data migration services

Disposal Services – arrange for asset to be securely removed and disposed of if required

Post-sales Support – partner led or vendor led Post-sales support providing ongoing peace of mind